Source | Summary | Feature | Severity | Team |
|---|---|---|---|---|
| Customer Support Q1 Export | Search is painfully slow Users report search taking 5-10 seconds for simple queries in large workspaces. | search | high | Engineering |
| Customer Support Q1 Export | Can't find keyboard shortcuts Multiple users asking how to use keyboard shortcuts — discoverability issue. | editor | medium | Design |
| Customer Support Q1 Export | Dashboard charts don't update in real-time Charts on the dashboard require a page refresh to show updated data. | dashboard | medium | Engineering |
| Customer Support Q1 Export | Need API access for integrations Enterprise customers requesting a public API for custom integrations. | tickets | high | Engineering |
| Customer Support Q1 Export | Confusing permission model Admins find it difficult to set up team-level permissions correctly. | workspace-management | medium | Product |
| NPS Survey March 2026 | Love the speed of issue creation Positive feedback about the quick issue creation flow. | tickets | low | Unassigned |
| NPS Survey March 2026 | Search results are not relevant Search returns too many irrelevant results, especially when querying by title. | search | high | Engineering |
| NPS Survey March 2026 | Wish there was a mobile app Multiple respondents requesting a native mobile experience. | general | medium | Product |